Pay only for what you use. All plans include unlimited customers, all features, and free training. 14-day free trial — no card needed.
Custom volumes, SLA, on-prem options, advanced integrations, account manager. For large hospital chains, brokerage networks, education groups, BFSI.
| Starter | Growth | Pro | |
|---|---|---|---|
| Monthly price | ₹2,999 | ₹4,999 | ₹9,999 |
| Included minutes | 300 | 800 | 2,000 |
| Overage rate / minute | ₹4 | ₹3 | ₹2.50 |
| Phone numbers | 1 | 2 | 5 |
| Languages supported | 22+ | 22+ | 22+ |
| Train via WhatsApp | ✓ | ✓ | ✓ |
| Train via dashboard | ✓ | ✓ | ✓ |
| Appointment booking | ✓ | ✓ | ✓ |
| WhatsApp lead delivery | ✓ | ✓ | ✓ |
| Call recordings & transcripts | ✓ | ✓ | ✓ |
| CRM & calendar integration | — | ✓ | ✓ |
| Live transfer to your phone | — | ✓ | ✓ |
| Custom voice / persona | — | ✓ | ✓ |
| Multi-branch / multi-agent | — | — | ✓ |
| Inventory / live data API | — | — | ✓ |
| Outbound call campaigns | — | — | ✓ |
| White-label option | — | — | ✓ |
| Support | Priority chat | Phone + dedicated CSM |
Plus ESI, PF, leaves, training, errors, attrition. ₹2,500-4,500 saved on day one with Welka. ₹3 lakh+ saved per year.
A human is offline 16 hours a day — nights, lunch, weekends, festivals, sick days. Welka is always on. Every missed call is a missed deal.
A receptionist who handles Hindi + English misses Tamil, Telugu, Kannada, Marathi callers. Welka handles them all without you hiring 5 people.
Humans forget the price of the 3 BHK in tower B. Welka quotes it perfectly every time. Human attrition forces you to retrain — Welka learns once and remembers forever.
A minute is one minute of conversation time on a customer call. If a call is 3 minutes 20 seconds, it counts as 4 minutes (rounded up). Hold time and ringing don't count. Welka's average call is 90-120 seconds, so 800 minutes = roughly 400-500 calls per month.
Welka keeps answering — we never let you miss a customer. Extra minutes are billed at the overage rate (₹4 / ₹3 / ₹2.50 depending on plan). You'll get a WhatsApp notification when you cross 80% of your plan so there are no surprises.
No. Setup is free. We help you train Welka over WhatsApp during the 14-day free trial. You only start paying once you activate Welka for live customer calls.
Yes. Monthly plans cancel any time before your next billing date — no questions asked. Annual plans get a pro-rated refund. No lock-ins.
Inbound calls (customers calling you) are included in your minutes. Outbound calls (Welka calling customers, e.g., reminder calls) are billed at the same rate. Outbound is only on the Pro plan and above.
Prices shown are exclusive of GST. 18% GST is added at billing. We provide GST-compliant invoices with your business name and GSTIN — fully claimable as input credit.
UPI (PhonePe, GPay, Paytm), all major credit/debit cards, NetBanking, and bank transfer for annual plans. We use Razorpay for secure billing.
Yes — upgrade anytime, instant. Downgrade applies from the next billing cycle. Your phone number and trained data stay the same.
Welka-assigned numbers stay with Welka. If you forwarded your existing number to Welka, that's yours — just remove the forwarding. We don't lock in your business.
14-day free trial means you only pay if Welka works for you. If you cancel within 30 days of paying, we refund you in full — no questions asked.
No credit card. No setup fee. Live in 5 minutes. Cancel anytime if it's not for you.